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common_attachment_format [2018/08/30 14:41]
timothy.pike [Known Issues]
common_attachment_format [2019/06/07 11:24] (current)
timothy.pike [Script Actions]
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 In order to capture the event of an attachment being added to a record, [[http://​wiki.servicenow.com/​index.php?​title=Script_Actions#​gsc.tab=0|script actions]] are run that will share out the attachment when the event occurs. ​ The Perspectium Common Attachment script actions come packaged as part of the Common Attachment update set and the only change needed is to update the script actions to use the [[common_incident_format#​attachments|same tag]] as created when installing a common document format. In order to capture the event of an attachment being added to a record, [[http://​wiki.servicenow.com/​index.php?​title=Script_Actions#​gsc.tab=0|script actions]] are run that will share out the attachment when the event occurs. ​ The Perspectium Common Attachment script actions come packaged as part of the Common Attachment update set and the only change needed is to update the script actions to use the [[common_incident_format#​attachments|same tag]] as created when installing a common document format.
  
-The two script actions captured are the "​attachment.uploaded"​ and "​attachment.renamed"​ events. ​ Since common attachments are subscribed to an [[common_attachment_format#​import_set|import set table]], both events will share out attachments that can be added to a record on the subscribing side.  The attachment.uploaded event will send messages as "​.bulk"​ while the attachment.renamed event sends messages as "​.rename"​ in case you want to add special processing on the subscribing instance.+The two script actions captured are the "​attachment.uploaded"​ and "​attachment.renamed"​ events.  ​ 
 + 
 +<WRAP round info>​**NOTE:​** Common attachment deletes are not supported.</​WRAP>​ 
 + 
 +Since common attachments are subscribed to an [[common_attachment_format#​import_set|import set table]], both events will share out attachments that can be added to a record on the subscribing side.  The attachment.uploaded event will send messages as "​.bulk"​ while the attachment.renamed event sends messages as "​.rename"​ in case you want to add special processing on the subscribing instance.
  
  
common_attachment_format.txt · Last modified: 2019/06/07 11:24 by timothy.pike