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common_attachment_format

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common_attachment_format [2019/08/06 21:27]
paul [Dynamic Share]
common_attachment_format [2019/09/04 19:20] (current)
paul [Dynamic Share]
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 For the correct outputs to be produced, you must create a dynamic share on the Attachment Document [sys_attachment_doc] table with the **same queue** as the table that is being e-bonded (i.e. incident, problem, etc.). ​ If you have multiple integrations such as incident, change, etc. that all use the same queue, then only one dynamic share on sys_attachment_doc is needed.  ​ For the correct outputs to be produced, you must create a dynamic share on the Attachment Document [sys_attachment_doc] table with the **same queue** as the table that is being e-bonded (i.e. incident, problem, etc.). ​ If you have multiple integrations such as incident, change, etc. that all use the same queue, then only one dynamic share on sys_attachment_doc is needed.  ​
  
-The script will evaluate the conditions of the dynamic share on the table where the attachment is attached (such as incident) to determine if the attachment is shared out.  To ensure the attachment is captured when a record is first created (i.e. the user is adding an attachment as he/she creates an incident), add the following script to the [[snc_dynamic_after_share_script|After share script]] of the dynamic share for the table (such as incident) where the attachments are attached to: +The script will evaluate the conditions of the dynamic share on the table where the attachment is attached (such as incident) to determine if the attachment is shared out.  To ensure the attachment is captured when a record is first created (i.e. the user is adding an attachment as he/she creates an incident), add the following script to the [[before_share_script|Before ​share script]] of the dynamic share for the table (such as incident) where the attachments are attached to: 
  
 <​code>​ <​code>​
common_attachment_format.txt ยท Last modified: 2019/09/04 19:20 by paul