Common document formats are canonical schemas represented in XML that is owned and versioned by Perspectium. This is a document that facilitates a contract between provider and consumer of services and data records.
Our SIAM technology stack utilizes these common document formats to allow mapping between service provider and service consumer in such a way that allows us to certify our integration with the provider's gateway and to allow the customer or service consumer to control the detail mapping on their side.
Common document formats are normally Base64 encoded and set as the value field value of a Perspectium Message.
The currently available common document formats supported are as follows:
The following update sets will be installed to implement common document formats:
Update sets should be installed in the order listed above to ensure all necessary Perspectium functionality is installed properly into your ServiceNow instance.