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common_incident_to_salesforce [2019/01/04 15:12]
timothy.pike [Other ServiceNow-Salesforce SIAM Integration Topics]
common_incident_to_salesforce [2019/02/08 16:14] (current)
timothy.pike [Step 9: Create Salesforce Shared and Subscribed Queues]
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 To create your subscribed queue in Salesforce: To create your subscribed queue in Salesforce:
   - At the top navigation bar underneath the Perspectium logo, click [[salesforce_queue_configuration|Queues]]. Then, click **New Queue** to create a new queue.   - At the top navigation bar underneath the Perspectium logo, click [[salesforce_queue_configuration|Queues]]. Then, click **New Queue** to create a new queue.
-  - For the **Queue Name** field, type //​psp.out.salesforce.**your_salesforce_instance_number_here**//.+  - For the **Queue Name** field, type //​psp.out.salesforce.**your_servicenow_instance_number_here**//.
   - Select **Share** from the **Direction** dropdown.   - Select **Share** from the **Direction** dropdown.
   - Add your Perspectium MBS credentials in the associated fields. Then, click **Save**.   - Add your Perspectium MBS credentials in the associated fields. Then, click **Save**.
common_incident_to_salesforce.txt ยท Last modified: 2019/02/08 16:14 by timothy.pike