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common_incident_to_salesforce [2019/02/08 16:14]
timothy.pike [Step 9: Create Salesforce Shared and Subscribed Queues]
common_incident_to_salesforce [2019/04/22 16:06] (current)
timothy.pike [ServiceNow-Salesforce SIAM Integration Quick Start Guide]
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 <wrap round info>​[[dubnium_release|Dubnium]]</​wrap>​ <wrap round info>​[[dubnium_release|Dubnium]]</​wrap>​
  
-A ServiceNow-Salesforce Perspectium SIAM Integration allows you to easily share and integrate your incident and case records between ServiceNow and Salesforce instances. To get started with your ServiceNow-Salesforce SIAM Integration,​ follow the steps in this guide for **[[common_incident_to_salesforce#​servicenow-side_installation_and_configuration|ServiceNow-side Installation and Configuration]]** as well as **Salesforce-side Configuration**.+A ServiceNow-Salesforce Perspectium SIAM Integration allows you to easily share and integrate your incident and case records between ServiceNow and Salesforce instances. To get started with your ServiceNow-Salesforce SIAM Integration,​ follow the steps in this guide for **ServiceNow-side Installation and Configuration** as well as **Salesforce-side Configuration**.
 ===== ServiceNow-side Installation and Configuration Steps ===== ===== ServiceNow-side Installation and Configuration Steps =====
 ==== Step 1: Install the Required ServiceNow Update Sets ==== ==== Step 1: Install the Required ServiceNow Update Sets ====
common_incident_to_salesforce.1549671256.txt.gz ยท Last modified: 2019/02/08 16:14 by timothy.pike