User Tools

Site Tools


ets_agent

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
ets_agent [2017/06/06 15:09]
torrens [Proxy Configuration]
ets_agent [2017/06/06 15:16] (current)
torrens [TROUBLESHOOTING]
Line 101: Line 101:
  
 ===== TROUBLESHOOTING ===== ===== TROUBLESHOOTING =====
-  * log files are located in the /logs subdirectory ​of your install directory+  * log files are located in the /logs sub-directory ​of your install directory 
 +  * Verify that the attributes in your Agent'​s agent.properties file match the attributes that were given to you by Perspectium. The agent.properties file can be found in the /conf sub-directory in your install directory. 
 +  * Contact Perspectium support at support@perspectium.com. Include any logs you that contain the errors, and the agent.properties file of your agent.  
 + 
ets_agent.txt · Last modified: 2017/06/06 15:16 by torrens