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ets_agent [2017/06/06 15:09] torrens [Proxy Configuration] |
ets_agent [2017/06/06 15:16] (current) torrens [TROUBLESHOOTING] |
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===== TROUBLESHOOTING ===== | ===== TROUBLESHOOTING ===== | ||
- | * log files are located in the /logs subdirectory of your install directory | + | * log files are located in the /logs sub-directory of your install directory |
+ | * Verify that the attributes in your Agent's agent.properties file match the attributes that were given to you by Perspectium. The agent.properties file can be found in the /conf sub-directory in your install directory. | ||
+ | * Contact Perspectium support at support@perspectium.com. Include any logs you that contain the errors, and the agent.properties file of your agent. | ||
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