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msp_gateway_overview
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msp_gateway_overview [2019/02/13 13:47] joe |
msp_gateway_overview [2019/02/14 17:32] (current) timothy.pike |
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| - | ====== Overview ====== | + | ====== Service Provider (MSP) Gateway Overview ====== |
| MSP Gateway is an application that enables service providers to use ServiceNow to rapidly on-board and integrate with their customers to perform Service Integration and Management operations. MSP Gateway uses integration templates to enable a streamlined and repeatable process for eBonding with your customers' Service Management systems. These integration templates provide default mappings for various Service Management systems and modules. All mappings and conditions for eBonding are configurable and can be modified and cloned to build a repeatable integration blueprint for rapid on-boarding of your customers. | MSP Gateway is an application that enables service providers to use ServiceNow to rapidly on-board and integrate with their customers to perform Service Integration and Management operations. MSP Gateway uses integration templates to enable a streamlined and repeatable process for eBonding with your customers' Service Management systems. These integration templates provide default mappings for various Service Management systems and modules. All mappings and conditions for eBonding are configurable and can be modified and cloned to build a repeatable integration blueprint for rapid on-boarding of your customers. | ||
msp_gateway_overview.txt ยท Last modified: 2019/02/14 17:32 by timothy.pike
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