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msp_manage_customers [2018/09/13 11:02]
robyn.lin
msp_manage_customers [2018/09/17 14:18] (current)
robyn.lin
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 The following update sets should be installed: The following update sets should be installed:
  
-1. Perspectium for ServiceNow ​patch2 ​update set <WRAP round info>be sure to  Finish Install, configure the Perspectium Properties, and Test Connection</​WRAP>​+1. (Latest) ​Perspectium for ServiceNow update set <WRAP round info>be sure to  Finish Install, configure the Perspectium Properties, and Test Connection</​WRAP>​
  
-2. Perspectium Common Endpoint ​patch1 ​update set+2. Perspectium Common Endpoint update set
  
 3. Perspectium Common Incident update set 3. Perspectium Common Incident update set
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 **Active**: a checkbox indicating if the endpoint is active or not. **Active**: a checkbox indicating if the endpoint is active or not.
  
-**Endpoint URL**: the customer/​target endpoint URL or instance name (for ServiceNow endpoints). If an Endpoint Alias is not specified, this field will be used as the Source/​Target System display name when generating the MSP Mappings table.+**Endpoint URL/Instance**: the customer/​target endpoint URL or instance name (for ServiceNow endpoints). If an Endpoint Alias is not specified ​(below), this field will be used as the Source/​Target System display name when generating the MSP Mappings table.
  
 **Endpoint Alias**: this field is optional; if you choose to give this endpoint an alias it  will be used as the Source/​Target System display name when generating the MSP Mappings table (instead of the Endpoint URL). **Endpoint Alias**: this field is optional; if you choose to give this endpoint an alias it  will be used as the Source/​Target System display name when generating the MSP Mappings table (instead of the Endpoint URL).
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 Describes the bidirectional flow of messages from the Source to Target system. *The rows on the Mappings table cannot be edited. Describes the bidirectional flow of messages from the Source to Target system. *The rows on the Mappings table cannot be edited.
  
-**Source system**: indicates where the message originated from. As mentioned before, if an Alias was provided in the endpoint configuration it will be used as the Source system value, otherwise it will default to the Endpoint URL.+**Source system**: indicates where the message originated from. As mentioned before, if an Alias was provided in the endpoint configuration it will be used as the Source system value, otherwise it will default to the Endpoint URL.
  
 **Source Format**: type of the source message. **Source Format**: type of the source message.
msp_manage_customers.1536861767.txt.gz ยท Last modified: 2018/09/13 11:02 by robyn.lin