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msp_multi_vendor [2017/09/26 03:49]
dloo [Business Rules]
msp_multi_vendor [2017/09/26 03:53] (current)
dloo [Outbound Table Maps]
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 Outbound table maps are used to produce standard common object formats from non-standard customer table records. In the multi-vendor implementation,​ an outbound table map "PSP Task to Common Incident"​ is used to map vendor PSP Task records into Common Incident to be mapped to the vendor endpoint. Outbound table maps are used to produce standard common object formats from non-standard customer table records. In the multi-vendor implementation,​ an outbound table map "PSP Task to Common Incident"​ is used to map vendor PSP Task records into Common Incident to be mapped to the vendor endpoint.
  
-If the vendor is a ServiceNow system, a Table Map "​Incident to Common PSP Task (ServiceNow)"​ is provided as a separate update set that can be used to map the vendor'​s Incident to PSP Task.+If the vendor is a ServiceNow system, a Table Map "​Incident to Common PSP Task (ServiceNow)"​ is provided as a separate update set (Perspectium Incident to Common PSP Task Table Map) that can be used to map the vendor'​s Incident to PSP Task.
 ==== Inbound Table Maps ==== ==== Inbound Table Maps ====
  
msp_multi_vendor.txt ยท Last modified: 2017/09/26 03:53 by dloo