Date Released | Release | Change | Product(s) Affected |
---|---|---|---|
March 21, 2019 | Fluorine | new feature: Cherwell endpoint with default mappings | MSP Gateway |
enhancement: Repeater Agent support for Cherwell endpoint | MSP Gateway | ||
enhancement: Data Guarantee for Cherwell endpoint | MSP Gateway | ||
enhancement: Data Guarantee for Remedy endpoint | MSP Gateway | ||
November 29, 2018 | Europium | new feature: clone existing endpoint integration - enables MSP defined integration templates for rapid customer on-boarding | MSP Gateway |
new feature: export to update set - enables moving integration artifacts from one environment to another environment (ie. subprod to prod) | MSP Gateway, MSP Incident Management Endpoint | ||
new feature: service provider dashboards - MSP Customer Incidents and MSP Customer Open Incidents | MSP Gateway | ||
enhancement: share conditions - enables condition builder to define conditions replicating to customer endpoints | MSP Gateway | ||
September 17, 2018 | Dubnium | feature: ready to run Incident Management Gateway for MSPs, single point of management within ServiceNow | MSP Gateway |
feature: attachment support | MSP Gateway | ||
feature: ServiceNow endpoint with default mappings | MSP Gateway | ||
feature: Remedy endpoint with default mappings | MSP Gateway | ||
feature: dedicated import set tables | MSP Gateway | ||
feature: packaged MSP Incident Management Endpoint | MSP Incident Management Endpoint |
For more information about current and previous Perspectium SIAM releases or to request an upgrade, e-mail support@perspectium.com or call 888.620.8880.