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MSP Release Notes

Date Released Release Change Product(s) Affected
November 29, 2018 Europium new feature: clone existing endpoint integration - enables MSP defined integration templates for rapid customer on-boarding MSP Gateway
new feature: export to update set - enables moving integration artifacts from one environment to another environment (ie. subprod to prod) MSP Gateway, MSP Incident Management Endpoint
new feature: service provider dashboards - MSP Customer Incidents and MSP Customer Open Incidents MSP Gateway
enhancement: share conditions - enables condition builder to define conditions replicating to customer endpoints MSP Gateway
September 17, 2018 Dubnium feature: ready to run Incident Management Gateway for MSPs, single point of management within ServiceNow MSP Gateway
feature: attachment support MSP Gateway
feature: ServiceNow endpoint with default mappings MSP Gateway
feature: Remedy endpoint with default mappings MSP Gateway
feature: dedicated import set tables MSP Gateway
feature: packaged MSP Incident Management Endpoint MSP Incident Management Endpoint

For more information about current and previous Perspectium SIAM releases or to request an upgrade, e-mail or call 888.620.8880.

msp_release_schedule.txt · Last modified: 2018/12/04 15:11 by joe