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replicator_agent_requirements [2018/07/13 09:35]
paul [Supported Databases]
replicator_agent_requirements [2018/10/15 14:39] (current)
timothy.pike [Supported Operating Systems]
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 ===== Agent Requirements ===== ===== Agent Requirements =====
 +
 +<wrap round info>​[[dubnium_release|Dubnium]]</​wrap>​
 +
 These are the requirements needed to ensure that your agent can be executed properly and has the ability to be upgraded in the future. These are the requirements needed to ensure that your agent can be executed properly and has the ability to be upgraded in the future.
  
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 </​WRAP>​ </​WRAP>​
  
-Perspectium products require that your firewall settings allow traffic to and from your Perspectium MBS and your ServiceNow instance. ​ To test this access you can consult this [[replicator_agent_troubleshooting#​network_access|page]].+Perspectium products require that your firewall settings allow traffic to and from your Perspectium MBS.  This can be through any one of the following three ports: AMQP, AMQPS, or HTTPS. ​ You will specify which protocol you will be using through the URL of the <​message_connection>​. 
 + 
 +The Agent also requires that your firewall settings allow traffic to and from your ServiceNow instance. To test this access you can consult this [[replicator_agent_troubleshooting#​network_access|page]].
 ^  Network Requirements ​ ^^ ^  Network Requirements ​ ^^
-AMQP Outbound Port   | TCP/5672/5671 outbound to your Perspectium MBS (//your_instance//​.perspectium.net) |  +AMQPS Outbound Port   | TCP/5671 outbound to your Perspectium MBS (%%amqps://example.perspectium.net%%) |  
-| HTTPS Outbound Port  | TCP/443 outbound to your Perspectium MBS (//your_instance//​.perspectium.net) | +| AMQP Outbound Port    | TCP/5672 outbound to your Perspectium MBS (%%amqp://example.perspectium.net%%) |  
-| HTTPS Outbound Port  | TCP/443 outbound to your ServiceNow instance |+| HTTPS Outbound Port   ​| TCP/443 outbound to your Perspectium MBS (%%https://example.perspectium.net%%) | 
 +| HTTPS Outbound Port   ​| TCP/443 outbound to your ServiceNow instance |
  
 ==== Java ==== ==== Java ====
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 **A 32 bit version of Java is required if you're running the agent on a Windows server for Agent versions under 3.24.0.**  ​ **A 32 bit version of Java is required if you're running the agent on a Windows server for Agent versions under 3.24.0.**  ​
- 
  
 You can determine that Java is in your current path and the version by issuing the following command from the command prompt: You can determine that Java is in your current path and the version by issuing the following command from the command prompt:
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 On either windows/​linux the installer will generally find the path to the java installation and auto-fill this for you. On either windows/​linux the installer will generally find the path to the java installation and auto-fill this for you.
  
 +<WRAP round info>
 +Verify that Java is in your [[https://​www.java.com/​en/​download/​help/​path.xml|PATH system (environment) variable]] as some installations of Java may not add it properly. If it is not there, add the path of the JRE's bin direct as indicated [[https://​www.java.com/​en/​download/​help/​path.xml|here]].
 +</​WRAP>​
 ====Supported Databases==== ====Supported Databases====
  
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   Note: Perspectium strongly recommends placing the agent on the same local area network as the database server.   Note: Perspectium strongly recommends placing the agent on the same local area network as the database server.
   ​   ​
 +====Supported Operating Systems====
 +
 +The following OS versions are supported by the Replicator Agent:
 +
 +^ OS      ^ Version ​     ^
 +| Windows Professional & Home  | 7+     ​| ​
 +| Windows Server ​   | 12+ |
 +| Linux Redhat/​AIX ​ | All    | 
 +
replicator_agent_requirements.1531499722.txt.gz · Last modified: 2018/07/13 09:35 by paul