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salesforce_helpful_tips [2018/01/05 22:47]
paul
salesforce_helpful_tips [2018/01/15 22:17] (current)
paul [Email Notifications Not Sending]
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 </​WRAP>​ </​WRAP>​
  
-===== Email Notifications Not Sending ===== 
-Salesforce does not support email notifications for the [[https://​developer.salesforce.com/​docs/​atlas.en-us.apexcode.meta/​apexcode/​apex_methods_system_database.htm|Database.Upsert]] action (update or insert) that we use when records are sent in as "​.bulk"​ (the idea behind the Database.Upsert action is for a mass set of records to be updated or inserted in bulk so you wouldn'​t want to notify on it). 
- 
-Some example notifications include the "​Notify Case Owners when Case Ownership Changes"​ (under Setup > Build > Customize > Cases > Support Settings). ​ **For these notifications to fire properly, you will want to send in messages that are "​.insert"​ or "​.update"​ (and not "​.bulk"​).** 
  
 ===== Coalescing on an External ID Field ===== ===== Coalescing on an External ID Field =====
salesforce_helpful_tips.txt ยท Last modified: 2018/01/15 22:17 by paul