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Perspectium Replicator transfers data between Salesforce and the Perspectium Message Broker Service (MBS) via queues. Dynamic and Bulk Share data in Salesforce are written to the Outbound Message queue in Salesforce. A MultiOutput Processing Job sends messages from the Outbound queue to a queue in the Perspectium MBS.
Please ensure you have the proper credentials to create the message queue or the queue has been created by the Perspectium team firstname.lastname@example.org on the Perspectium MBS before creating it inside Salesforce.
Shared Queue configurations are used to transfer data out of Salesforce to a named queue in Perspectium MBS. If a Shared Queue configuration is not specified for a Dynamic or Bulk Share, the messages are sent to the default psp.in.salesforce queue in Perspectium MBS where routing rules are applied. To create a new Shared Queue configuration:
Subscribe Queues configurations are used to transfer data from a named queue in Perspectium MBS into Salesforce. To create a new Subscribe Queue configuration:
Note: When sharing from ServiceNow to Saleforce, please use AES128 encryption since Salesforce currently does not support TripleDES.