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Server Response Time

Users can view the Server Response Time by Trend and % Change. The server response time averages are displayed for 1, 5, and 15 minute intervals. Here is an example of the UI.

This is the time the server takes to process the transaction. During this time, the ServiceNow Jelly rendering engine constructs the form (or fetches it from the cache) and merges in the data from the database. If there are any server side Javascripts defined in the path of constructing the response dynamically, the time also includes execution of these scripts.

server_response_time.txt · Last modified: 2015/06/04 14:38 by billy