It is now possible to specify a separate and secure encryption key for encrypting your agent configuration files. You may now save your secret key in a file named sesame.txt in your agent conf config file folder (this directory is located at the base or home directory of where you've installed your agent). This file is never shared with anyone during customer support sessions as it will contain the key for encrypting fields in your agent.xml configuration file, specifically any password fields.
To activate this security feature:
Edit or view the agent.xml file again and you should see that the previously prefixed “encrypt:” fields are now updated with the “encrypted:” prefix and the preceding values encrypted with your private key that is stored in the sesame.txt file.