User Tools

Site Tools



The Outbound message table contains records that are queued to be sent to the Perspectium Server. Up to 4000 records can be sent every 30 seconds by default. This value can be changed on the Properties page.

The Inbound message table consists of records intended for the current instance of ServiceNow that were shared by other instances and agents. The data flowing into this table will only be consumed only when they are also configured in the Subscribe module.

Deleting Outbound Messages


Sometimes it is necessary to delete some or all of the outbound queued records. Situations during debugging or determining performance of Replication or Observer metric collection require you to delete all monitor messages or replicator messages. Now you can perform these deletes from buttons presented at the bottom of the Outbound messages queue as follows.

In v3.14.0, these buttons will not appear when the Outbound messages queue is displayed as a related list (such as on a Bulk Share or Dynamic Share). This is to avoid any confusion with these buttons only deleting messages related to the other table since the functionality is meant for deleting all messages in the queue regardless of any relation.

2015/10/14 20:08 · David Loo

In v3.16.0, properties have been added to allow you to limit the number of messages placed into outbound has been added. See properties for more information.

updateset_messages.txt · Last modified: 2016/11/03 17:18 by paul