By default, ServiceNow display values for reference fields and choice lists will not be shared out in your dynamic shares. However, you can enable the sharing of updated display values for these fields in your dynamic share.
NOTE: Display values do not ensure referential integrity when used to join with other tables. To ensure accurate joining between tables, always rely on the actual sys_id value in the reference field instead.
Prerequisites
First, you will need to install Replicator for ServiceNow and run the Perspectium Finish Install scripts.
Procedure
To share updated display values in dynamic share, follow these steps:
Navigate to Dynamic Shares and make sure you have the Update trigger condition checked. Then check the Share on updated display values box.
Scroll down to the Display fields related list below where you can add specific display fields or all the display fields to trigger the share.
