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The Uninstall module (Perspectium > Uninstall) ensures easy and secure removal of Perspectium application functionality from your ServiceNow instance. When uninstalling Perspectium application, all scheduled jobs, queues, bulk/dynamic share configurations, subscribe configurations, business rules, script actions, scripted REST API and processors related to DataSync will first be deactivated to prevent unwanted actions and then deleted. All DataSync tables, modules, and UI pages will also be removed from your ServiceNow instance.

(info) NOTE: Records created by the Perspectium application in the sys_dictionary and sys_documentation table may remain after Perspectium application is uninstalled. They WILL NOT interfere with ServiceNow functionality. 

Prerequisites

(warning) First, you will need to install the Perspectium Uninstall update set in your ServiceNow instance. You can request the download link for this update set by contacting Perspectium Support.


Procedure

To uninstall Perspectium application for ServiceNow, follow these steps:


Log into your ServiceNow instance installed with Perspectium application.


Navigate to Perspectium > Uninstall.


At the bottom right of the form, click CONFIRM to uninstall Perspectium application from your ServiceNow instance.

(info) NOTE: You may need to log out and then log back into your ServiceNow instance to ensure that all Perspectium modules are removed from your left side list display. Also, if any Perspectium modules were marked as favorites prior to the uninstall process, you can remove the modules by selecting the - icon on to the right of the module.