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  1. Pages
  2. ServiceBond
  3. ServiceBond for Freshdesk
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Bond Freshdesk with another app

  • Created by user-b790a, last modified on Mar 13, 2019

Fluorine


After completing the initial steps to set up your Freshdesk instance for a ServiceBond integration, you will need to bond your Freshdesk instance with another app to finish configuring your integration. 


Bond Freshdesk with ServiceNow

To sync your Freshdesk tickets and map ticket fields with ServiceNow incidents, complete the following procedures:


Create a ServiceNow dynamic share for Freshdesk

Create custom ServiceNow outbound table map fields for Freshdesk

Update ServiceNow transform map field scripts for Freshdesk

Add ServiceNow attachment.uploaded script action for Freshdesk


Trying to bond Freshdesk with another app?

Contact Perspectium Support for a guided setup.



Similar topics


  • Page:
    Add ServiceNow attachment.uploaded script action for Freshdesk
  • Page:
    Create custom Freshdesk ticket fields
  • Page:
    Create Freshdesk Dispatch'r rules
  • Page:
    Create Perspectium Inserts ServiceNow Dispatch'r rule
  • Page:
    Create Perspectium Inserts from ServiceNow Dispatch'r rule

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