Gold For incident notifications, users have an option to select whether to receive high, medium, and low priority alerts. Similar Topics Page: Access Observer Page: Uninstall Non-Observer Components Page: Dashboard for ServiceNow Page: Modify your alert configurations Page: View details about your ServiceNow instance Contact Perspectium SupportUS: 1 888 620 8880UK: 44 208 068 5953support@perspectium.com